Privacy Policy

PassOn is a shift-handoff service operated by Midnight Horizon. This page describes the categories of information involved in providing the service.

Information used by PassOn

When a business uses PassOn, the service may process business names, account identifiers, names, email addresses, authentication information, team memberships, roles, and application settings.

PassOn also processes information customers enter into the service, including shift handoffs, acknowledgements, assignments, notes, and other content made available through their subscription.

Why information is processed

Information is used to authenticate users, operate business accounts and teams, deliver requested features, maintain service security, provide support, and administer subscriptions.

Service providers

PassOn uses Stripe for subscription billing and Resend for password-recovery email delivery. Cloudflare provides website-related infrastructure and handles incoming messages to Midnight Horizon's forwarding addresses. These services may process information needed to perform their functions.

Business content

Customers are responsible for determining what business information their users enter into PassOn and who should receive access within their organization. Authorized users may access information according to the account's team memberships and permissions.

Security

PassOn uses authentication and access controls to help protect customer accounts. No online service can guarantee absolute security. Customers should use individual accounts and keep credentials private.

Retention and requests

Information may need to be retained for continued service operation, billing records, security, or applicable legal requirements. Retention and deletion requests are reviewed based on the information involved and applicable requirements.

For questions about information associated with an account, or to request access, correction, or deletion, contact [email protected].

Changes

This notice may be updated as PassOn develops. The date at the top identifies the version published on this page.